ServiceNow Integration

Leave context switching in the past—ServiceNow is natively integrated with Dialpad, meaning Agents can open and submit incident reports without ever leaving their active call. Plus with automatic call logging, voicemails, recordings, and Agent's notes are all stored in one easily to find place.

Turn Agents into Experts

Combining ServiceNow + Call Centers means one platform for your calls, messages, and service tickets. And with a real-time dashboard and service level alerts, you're never left scrambling to route callers to the right agent.

Frequently Asked Questions

How can I sign up for the ServiceNow Integration? +

ServiceNow for Dialpad is available on the ServiceNow store to users with Dialpad's Pro or Enterprise plans.

How does the ServiceNow and Dialpad Integration work? +

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