Dialpad + Domo

Import, customize, and act on your Dialpad data straight from Domo.

ANALYTICS YOU CAN ACT ON

Better insights right at your fingertips. With the Domo Connector & QuickStart App for Dialpad, actionable insights are just a click away.

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Instant Insights, All in one Place

Quit digging for data. With the Domo Connector, your Dialpad metrics are automatically imported into Domo, so you have one central place to gain insights. 

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Visualize Your Next Steps

The Dialpad QuickStart app displays your metrics with Domo cards for areas like call quality, avg. call rating, and call volume. 

And with datasets from business apps like Salesforce and Zendesk, Admins can mix and match their metrics to shape smarter business decisions.

Frequently Asked Questions

How can I sign up for the Domo integration?

Existing Dialpad and Domo customers can start using the Domo Connector + Dialpad QuickStart app right away. Simply visit the Domo App store to download the Connector and QuickStart App.

How does the Dialpad Domo Connector work?

After downloading the Dialpad Domo Connector from the app store, your Dialpad Admin will just need to connect your account and select the timeframe to update your data. Once you name and save your dataset, you'll be able to connect the QuickStart app to display, access, and customize your metrics.

How does the Dialpad QuickStart App work?

After downloading the Dialpad QuickStart app, your Dialpad Admin will just need to connect your Dialpad account when prompted to display your metrics. Once connected, Dialpad Admins can click into any displayed card to customize the displayed data or combine other datasets with Dialpad, like Salesforce or Zendesk.

How far back does Dialpad pull data to display in Domo?

We'll pull your Dialpad data from the last 90 days to display in Domo.

Which Dialpad metrics can be accessed from Domo once connected?

Your Dialpad calls and message data will be displayed, including Total Volume (Calls), Resolution (VM, Missed, etc.), and Call Ratings.

My question wasn't answered here—how do I find out more information?

For more information on Dialpad + Domo, and to answer other Dialpad questions, check out our Help Center.

ACTIONABLE INSIGHTS FROM ANYWHERE

Gain deeper insights to your Dialpad data right from inside Domo.
Say hello to better business insights.


More Features

Three-Way Calling

Add a third caller without interruption.

Company Directory

Easily access your entire company directory from any device.

Reply By Text

Text reply instantly to calls as they come in.

Visual Voicemail

Get voicemail notifications and transcriptions straight to your inbox.

Do Not Disturb

Automatically send calls to your voicemail when you’re busy.

Fax

Send a fax in seconds from your desktop without a fax machine.

Call Recording

Record any conversation for note taking, accurate quoting, and safer information storage.

Call Screening

With enhanced caller insights, you'll have more context to help you decide whether to take a call.

Call Waiting

Easily see who's calling and place the first call on hold while answering the second.

Simultaneous Ringing

Ring multiple people and multiple devices at once so you never miss an opportunity.

Exec Admin Capabilities

We've made it simple and efficient for executive admins to manage communications.

Instant Messaging

Chat with colleagues and customers on your desktop, laptop, tablet, or mobile device.

Real-Time Analytics

View communication patterns by individual, by department, or across the company.

Presence

Quickly see who's available and who's not and let people know when you're busy.

Simultaneous Chat & Messaging

Receive an instant message or text on up to five of your devices.

Localized Phone Numbers

Provide a consistent calling experience for each international office.

Virtual Attendant & IVR

Streamline customer experiences and ensure no call is left unanswered.

Call Logging

Keep track of all inbound and outbound calls.

Customer Greetings & Music

Control the greetings and music that match your business's personality.

Call Operators

Set teams up for success with multiple operators managing each department line.

International Calling

International calling rates with Dialpad are some of the lowest in the industry.

Custom Abbreviated Dialing

Easily set up custom abbreviated dialing for teams, departments, or locations.

Web Portal Management

Control your entire business phone system through an intuitive online management portal.