Local phone number

Build your brand and establish credibility with Dialpad by using local phone numbers and local conference numbers. Assign area codes based on your office locations rather than using randomly assigned numbers from a database. Sign up for a 14-day free trial to see how it works for yourself!

Reduce calling costs with a local business number

Calling into a number with an area code you don’t recognize can be an inconvenience, especially when long distance costs are a concern.

When you provide a local phone number for customers to call, your callers don’t have to worry about long distance charges. Furthermore, they have the reassurance that they're dealing with someone in their community.

Best of all, no matter where you are—from Fresno to Fond-du-Lac—it’s absolutely free to get a local phone number. 

Get a local phone number for your conference calls

More than just local business numbers, our video conferencing software also provide local conference numbers so that your conference call participants can enjoy free web conferencing by dialing into a familiar area code as well. 

With Dialpad, even on the most basic pricing plan, you get a local phone number included. Just let us know what area code you are looking for and we'll provide a list of all the available numbers we have. 

For companies based in Canada, we also offer local area codes for a number of cities like Montreal, Quebec, Vancouver, and Victoria. 

Why a local business number?

Do you know what your phone number says to your clients and prospects? Let’s say you have offices in New York and LA. Do you really want calls from those offices tied to an area code in Nebraska? Whether it’s local or toll-free, having a custom number not only adds credibility to your business, but establishes your brand in your target market as well. 

Here are a few other benefits to adding a local dial-in number:

  • Create familiarity for your participants so they know they’re speaking with someone local
  • Reduce long distance costs for local participants dialing in
  • Add credibility and trust to your brand
  • Establish a location for your company/brand
  • Tie your brands together by having a local conference number in the same town/city/state as your business phone line

How to add a local phone number

With Dialpad, adding a local business number to your Main Company Number, Department or contact center is simple and straightforward. Just navigate to your Settings and choose Add a Number.

From here you'll be able to:

  • Check how many local licenses you have
  • Confirm the new phone number or select it from the Change menu
  • Add a label to your new local business number

You also have the option of getting toll-free numbers as an add-on.

Local Phone Number

Frequently asked questions about local phone numbers

Can I change my local phone number or local conference number?

Yes! You can add or change your local phone number at any time in Dialpad. Just contact our support team and we can help make that change for you.

Am I locked into a contract?

No. Unlike other enterprise phone system providers, Dialpad never has you locked into a contract.

Can I have different local phone numbers?

Yes—business doesn’t happen in one location. With Dialpad, you can have numbers in just about any location you operate in.

Will this service scale as our business grows?

With no contract to tie you into specific pricing, you can easily scale your accounts and associated numbers straight from your management portal. You may also add more local phone numbers as you need them.

Do you have local phone numbers outside of the U.S. and Canada?

Yes, we do offer International Numbers. Get in touch with our support team to learn more.

Can I move an existing number into Dialpad?

Absolutely. This is called Number Porting and we make it easy. Learn more about it here.