Deployment

With Dialpad, installation, configuration, and user management are a breeze.

In next to no time, you’ll increase productivity and collaboration by providing everyone in your organization a cloud-based communications platform that unifies voice and text communication. And you’ll give IT the bandwidth they need to focus on other business-critical issues.

Get up and running with Dialpad in weeks instead of months. Dialpad’s ultra-fast deployment means your firing on all cylinders almost immediately.

Ensuring a successful installation

We know that the communication needs of every enterprise are unique. That’s why we assemble a team to work with you to ensure that your Dialpad deployment is configured to maximize success from Day 1.

Your engagement manager is the designated owner of your enterprise deployment program. Providing ongoing planning, value realization, and customer advocacy across customer stakeholders and Dialpad internal teams, the engagement manager will lead the deployment from kickoff to a successful conclusion.

The solution architect will design the solution and configuration, ensure QA, and provide go-live support.

Our customer support team is available to users 24/7 via live chat, email, or phone.

Making the most of your investment

The moment your phone system is in the cloud, you’ll see the benefits of scalability and mobility. During the deployment process, we recommend that you launch a comprehensive BYOD policy so employees can easily turn their personal devices into business phones. Teams will be able to work productively away from the office and shift between devices without missing a beat.

Read more best practices for cloud-based deployment

Scaling communications as your enterprise grows

With Dialpad, you can add and remove users with a single click. Unlike legacy systems, cloud-based phones systems are designed to be intuitive and easy to manage through a web management portal. You’ll have full control, from users and the number of devices connected to the storage of voicemails, calls, and message history.

Learn how easy it is to manage users

Deployment Frequently Asked Questions (FAQ)

How long does it take to deploy Dialpad? +

While every installation is different depending on the enterprise size and locations, a typical deployment takes a few weeks at most—much faster than the deployment of traditional PBX solutions.

How much does it cost? +

There is no additional cost to deploy Dialpad across your enterprise—just your $35 monthly seat fee. Learn more on our pricing page.

Does the size of the company affect deployment times? +

It may. The bigger factor that affects deployment are the needs of your organization. Speak to sales for an estimate on your organization’s deployment time.

We’d like to give our employees the option of having a desktop phone and using their own devices. Can we do this? +

Yes, Dialpad supports the use of physical desk phones as well as your workers’ own personal devices.

How easy is it to add and remove users? +

It’s a snap with Dialpad. Learn more about user management.