Setup is simple and offers productivity-propelling customization options—like the ability to upload a standard business greeting or record a new personalized one. Messages are actually retrieved, listened to, and acted on thanks to an easy-to-use PINless system. And advanced features like Visual Voicemail mean that messages don’t have to be listened to at all because Dialpad transcribes them for you.


Never miss important messages with Dialpad voicemail. It’s easy to set up, easy to check, and easy to administer across your organization.

  • Making voicemail better

  • Visual Voicemail

  • Voicemail greeting


Can a greeting be uploaded from any browser?

Dialpad has been designed and optimized for use with Google Chrome—we recommend using Chrome to upload greetings.

Can users change their greeting?

Yes. They can also record several different greetings for different occasions like weekends, holidays, and vacations.

Can voicemail be accessed on all devices?

Yes. Messages in both audio and transcription formats can be accessed from any device that’s connected to Dialpad. However, voicemail setup must be accessed through a web browser. However, voicemail setup must done by logging into your account through your web browser.

Is voicemail included in Enterprise plans or is it considered an additional feature?

Voicemail is a standard enterprise features and is included in all enterprise plans for all users.

How can a user listen to a voicemail as it’s being recorded?

Learn how in this blog post.

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