CUSTOMER STORY

MOTOROLA SOLUTIONS KILLS THE DESK PHONE WITH DIALPAD

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DIALPAD + MOTOROLA SOLUTIONS

Motorola Solutions creates innovative, mission-critical communication solutions and services that help public safety and commercial customers build safer cities and thriving communities.

EMPLOYEES

14,000

OFFICES

60

INDUSTRY

Communications

WEBSITE

motorolasolutions.com

THE DEPLOYMENT IN NUMBERS

CALL VOLUME INCREASE

10x

DESK PHONES KILLED

9000+

LIVE IN

4 months

GLOBAL IT CHALLENGES

Cloud-Shift@2X

Cloud Shift

Mobile-Workforce@2X

Mobile Workforce

Modern-Workforce@2X

Enterprise Scale

Pbx-Consolidation@2X

PBX Consolidation

WE LOVE HOW QUICK DIALPAD IS TO DEPLOY. ALL YOU NEED IS A LAPTOP OR SMARTPHONE.

— Kyle Jackson, Director of IT at Percolate

A Better Communications Experience for Calls, Messages, and Meetings

By combining the functionality of enterprise business phones with the convenience of mobile devices, Dialpad brought Motorola Solutions’ communications network into the 21st century.



In contrast to Motorola Solutions’ costly PBX, the company now has a flexible, cloud-based communications platform designed for the anywhere worker. Employees can access messaging, video, SMS, presence, and calling—all in one place. And when a call comes in, Dialpad rings multiple devices—laptop, smartphone, or tablet. Users can also change devices mid-conversation, making it easy to start a call at their desk and transfer seamlessly to their smartphone. Within a month, call volume at headquarters increased by 10x.

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The best ROI. Period

See how HUGE killed 100% of its conference phones with UberConference by Dialpad.

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Read more success stories

See the stories of customers who have built better working relationships through cloud voice and meetings