Business phone systems in Calgary
If you’re looking for the best business phone system in Calgary, check out Dialpad. More than just a phone system, it offers truly unified communications—voice calls, video meetings, SMS/MMS + team messaging, and more—in one seamless virtual workspace. Sign up for a free trial to start calling from Canada! It takes just a few minutes and you'll be set up with a virtual number too.
Sign up for a free 14-day trial!
How to set up a phone system for your business in Calgary with Dialpad
With Dialpad, you can set up a phone system in minutes—all you need is an internet connection, and to sign up for a plan.
First, sign up on the Dialpad website with your email address, Google, or Microsoft account. Then, choose your business type and how many phone lines you want.
After that, you can assign phone extensions—handy if you’re in several locations. For instance, if you have offices in Calgary, Edmonton, and Toronto, you can assign separate extensions so each phone line has a unique code.
You can also customize Dialpad’s calling features, add a virtual phone number, and so on in the “Settings” menu:
More than just the typical business phone system provider
Enterprise-grade security
Compliance is essential for businesses, especially in industries like finance, law, and healthcare. That’s why Dialpad helps you comply with SOC2® Type II, GDPR, ISO standards, and more. Dialpad also has robust in-app security and encryption. No matter the device or where you’re using it, it helps you make sure your important business data is safe.
Unique dual cloud architecture
Traditionally, enterprise communication happened through expensive on-premises phone systems. Dialpad’s unique dual cloud architecture means we can offer superior call quality, connectivity, and reliability across the globe. It’s also the reason we can guarantee 100% uptime SLA for all our Enterprise plan customers!
Integrations with CRMs and your favourite tools
With Dialpad, you can integrate all your business communication channels—including voice, messaging, video, and online fax—with your CRM or other apps you're already using, like Salesforce, Azure, Google Workspace, and Okta.
Desktop and mobile app
Dialpad’s desktop and mobile apps work on a range of devices, including Mac, PC, iOS, Android, and even tablets. You can also access Dialpad on Google Chrome, which means if you've having an online conference with a client, you can just send them the meeting link and they'll be able to join on their browser. No need to download any apps.
The best phone system in Calgary... Isn't a phone system
Not only does Dialpad's fully unified platform give you all the communication channels you need in one place, it also has 24/7 customer support on live chat and phone, worldwide for the Pro and Enterprise plans. (Or, visit our Help Centre where you’ll find FAQs and other handy resources.) Try it now with a 14-day free trial or take a self-guided tour of the app!
Choose your caller ID
With Dialpad, you can easily keep your personal phone number private, even when you're working from your own cell phone. Or maybe your head office is in Calgary, but you have customers in Vancouver who’d more likely answer a call from a local area code. With Dialpad, you can choose which caller ID to display (like a local phone number, your department number, or hide your caller ID entirely).
Easy-to-use auto attendant
Use Dialpad’s auto attendant and call routing feature to route calls automatically to the right department, reduce hold times, and improve customer satisfaction. Send them to agents based on skill level, idle time, and more—you can also route calls to voicemail or other call centre departments.
Visual voicemail transcriptions
Dialpad’s visual voicemail transcribes voicemails automatically—in real time. That means no more trawling through your mobile or VoIP phone system to find a certain message. Dialpad even emails you the audio and text versions of every voicemail for easy sharing with your team.
Call forwarding
Need to step away from your desk? You can with Dialpad’s versatile call forwarding, which lets you park, transfer, and forward calls to up to five phone numbers. Set up call forwarding in minutes and transfer calls to your cell phone, colleague, voicemail, etc. (You can even forward voicemails, too.)
Live transcriptions
Dialpad offers AI-powered transcription that works in real time. Transcribe calls, video meetings, and voicemails, and concentrate on your customers—no note-taking needed. Dialpad Ai analyzes call sentiment, so contact centre supervisors can jump in mid-call as soon as they spot a problem. Not only that, but they can view the running call transcription to immediately get up-to-speed.
Built-in call analytics
Dialpad’s business phone system comes with built-in analytics to help you improve your customer experience even more. You can track KPIs like abandoned or missed calls, so managers get a clear picture of their team’s performance. You can also see when and how customers contact you and which IVR menu options they choose (and adjust staffing levels to match).
Unlimited call recording
Dialpad offers both manual and automatic call recording as standard. With Dialpad, you have a record of all your calls, which you can use for sales coaching, employee onboarding, compliance monitoring, and more. You can start recording with a click—right on your call screen.
Looking for the best business phone systems in Calgary?
If you're based in Calgary and need a cloud-based business phone system, maybe it's time to look at a unified communications or UCaaS solution instead. Beyond just phone calls, it gives you video meetings, messaging, and other communication needs in one beautifully designed package, starting at just $20 a month for unlimited calling in Canada and the US.
Try Dialpad's unified communications platform now!
Get telephony, video meetings, screen sharing, integrations, and more in a single platform. Sign up for a free trial to get set up with a virtual business number in minutes, or take a self-guided interactive tour of the app!