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AI and Sentience with Etienne

Welcome back to the Dialpad podcast! This season, we’re talking all about artificial intelligence (AI)—how it works, how far it’s come, and what lies ahead.

This episode, we chat with Etienne Manderscheid, Dialpad’s Head of AI Research. We discuss one of the biggest topics in AI today: can AI truly be sentient and how AI can communicate intelligently.

Tune in and see:

  • What sentience means when we talk about AI
  • How AI communicates and learns what to says
  • How Dialpad is using AI to predict customer satisfaction
  • And more!

Listen to the episode now!