What is customer intelligence & how to gather all that data
![Chris mccarthy headshot Chris mccarthy headshot](/_next/image/?url=https%3A%2F%2Fimages.ctfassets.net%2Fr6vlh4dr9f5y%2F2836225%2Fe2414d9cd563bfcf3aa6144d9692380b%2Fchris-mccarthy-headshot.jpeg&w=1920&q=75)
Chris McCarthy
Senior Product Marketing Manager - Ai Contact Center
![Customer intelligence header](/_next/image/?url=https%3A%2F%2Fimages.ctfassets.net%2Fr6vlh4dr9f5y%2F2904081%2F759e46bcb517a5a9bbc95306fea5aaa3%2FCustomer-intelligence-header.png&w=3840&q=75)
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Contact Center Operations
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![Predictive CSAT Analytics v2 blog size](/_next/image/?url=https%3A%2F%2Fimages.ctfassets.net%2Fr6vlh4dr9f5y%2F2476267%2F77ff3dfd05d8138839cb2a77898a36c0%2FPredictive-CSAT-Analytics-v2-blog-size.png&w=1920&q=75)
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📚 Further reading:
![Hubspot Dialpads Hubspot integration automatic call logging v2](/_next/image/?url=https%3A%2F%2Fimages.ctfassets.net%2Fr6vlh4dr9f5y%2F4560183%2F7426ae3f4abaddb9c75750552208b8b2%2FHubspot_Dialpads-Hubspot-integration-automatic-call-logging-v2.png&w=3840&q=75)
![9.jpg](/_next/image/?url=https%3A%2F%2Fimages.ctfassets.net%2Fr6vlh4dr9f5y%2F3mz69y3WwTOePoPtpi9RWG%2Fa222ac86c675ad0bf174444214c9435c%2F9.jpg&w=3840&q=75)
![8.png](/_next/image/?url=https%3A%2F%2Fimages.ctfassets.net%2Fr6vlh4dr9f5y%2F3pZah5bFiPKBVRllzKHGVd%2Ff0e239307bb6f0475c2c01db84cfbe68%2F8.png&w=3840&q=75)
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Need a better way to gather customer intelligence?
Book a demo to see how Dialpad Ai Contact Center can help you gather, sort, and learn from customer conversations across social media messages, live chats, phone calls, and more. Or, take a self-guided interactive tour of the app on your own!